Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you, the user (“You” or “Player”), and New Dawn Worlds LLC (“New Dawn,” “We,” “Our,” or “Us”) regarding your use of the New Dawn software product and related services (collectively, the “Game”).

By accessing or using the Game, you accept these Terms in full. If you disagree with any provision of these Terms, do not access or use the Game.

2. License to Use

The Game is provided to You under a limited, non-exclusive, non-transferable license for personal use and enjoyment according to these Terms.

3. Virtual Items

We strive to provide continuous and uninterrupted access to your Game account and any virtual items obtained in the Game. However, we cannot guarantee your access will be free from disruptions or outages due to planned maintenance, unexpected technical issues, or account actions taken to enforce our rules.

In the event of an outage or loss of virtual items due to an error on our end, we will make reasonable efforts to restore your access and replace affected items, provided this does not negatively impact gameplay for other users. However, as virtual items have no monetary value outside of the Game, you have no legal entitlement or expectation of replacements under any circumstances.

If we elect to replace virtual items that were lost, we will do so as closely as possible to their original state, but cannot guarantee the full restoration of unique properties. Our determinations regarding item replacements are final.

To the maximum extent permitted by law, we are not liable for any loss of virtual items, progress, or access to your account, regardless of the cause. By using the Game, you accept the risk of these potential losses as an inherent part of the gameplay experience.

4. Unauthorized Third-Party Software

The use of bots, cheats, hacks or any third-party software not authorized by us is strictly prohibited. This includes any unapproved programs, scripts or mods intended to provide an unfair advantage, exploit other players, or access features not intentionally made available.

Using unauthorized third-party software can undermine fair gameplay, account security and the intended experience for all users.
Any violation of this policy may result in immediate account banning without warning, as determined by our team. Disciplinary actions are final.
For a trusted gameplay experience, only use software provided through our official launcher. If you have any uncertainty about third-party programs, please contact our support team.
We appreciate reports of policy violations made in good faith so our team can promptly investigate.

By adhering to this policy against unsanctioned software, you help us maintain balanced, uncompromised experiences in the Game. Please reach out if you have any other questions.

5. Account Usage Restrictions

To maintain fair gameplay, we have set reasonable limits on account usage:

Each registered user can have up to 3 active game accounts, with 5 playable characters maximum per account. Creating more accounts risks gameplay imbalance, and may result in access termination.
Accounts are limited to 1 house and 2 boats each.
A maximum of 3 accounts are permitted per IP address/household. Attempts to exceed this through VPNs may result in account denial or closure.
Linking your Discord account is required for full functionality. Failure to do so can limit access.
Using anonymous proxies or VPNs to disguise your identity is prohibited, and may result in IP blocks and terminated accounts.
During PvM activities, multi-boxing the same character across accounts is permitted but restricted to 1 character per instance (in a dungeon, for example). Exploitative use may warrant suspension or termination.
Simultaneous multi-boxing across accounts in PvP is strictly prohibited and enforced.
Sharing login credentials between accounts is forbidden and can lead to full closure of all involved accounts.

We will consider reasonable requests for exceptions on a case-by-case basis. For any policy clarification, please contact our team through authorized channels.

Our goal is upholding gameplay integrity and security for all users. Thank you for complying with these necessary limits so everyone can enjoy fair and trusted experiences.

6. Prohibition on AFK Resource Gathering

In order to ensure fair access to in-game resources and a balanced gameplay environment for all users, unattended resource gathering is prohibited. This includes utilizing scripts to accumulate resources, currency or other benefits without active human participation through standard gameplay.

We employ technical verification methods like CAPTCHAs or other interactive prompts on a risk-assessed basis to confirm the physical presence of users engaged in resource gathering functions. Failure to respond correctly and promptly to such prompts may result in temporary or permanent suspension of the ability to perform those actions.

If we determine in its sole discretion that a user has exploited resources or economic mechanics through unattended processes, the user’s account may be flagged for review and sanctioned accordingly, up to and including suspension or termination of access privileges.

We aim to curb disruptions to other users’ experiences while allowing for normal gameplay. Cooperation with this policy helps maintain fair and balanced shared worlds. Any questions or concerns should be directed to our customer support for clarification or appeal.

7. Naming Policy

Player and other names in our game are intended to promote a positive and inclusive gaming environment. As such, we prohibit names that are offensive, hateful, or intended to harass other players.

7.1 Prohibited Content in Names

Offensive Language and Symbols: Names must not contain language or symbols that could be perceived as racist, sexually explicit, vulgar, profane, or any language that insults or demeans any particular group of people based on race, gender, sexual orientation, religion, ethnicity, or nationality.
Harmful Connotations: Any name that is in any way connected with historical or contemporary figures or events that are widely considered offensive or that relate to criminal or hateful activities is not permitted. This includes, but is not limited to, references to notorious individuals or groups involved in crimes against humanity within the past century.
Disguised Inappropriateness: Attempts to bypass our filters by creatively misspelling, spacing, substituting characters, or using phonetics to represent inappropriate language are strictly forbidden. This includes any attempt to imply offensive meanings or connotations.
Defamation and Impersonation: Names that are designed to impersonate, mock, or defame any player, community member, or any representative of the Game are unacceptable and will be subject to action.
Disruptive or Nonsensical Combinations: Names that are a nonsensical string of letters, use excessive repetition or variation of characters (e.g., “Aaaaaaaargh”, “ssssssss”, “LOLOLOLOL”), or those constructed in a way that could cause disruption in voice communication or game targeting are not allowed.

7.2 Unique Player Names

First Come, First Served: Name selection operates on a first-come, first-served basis. Once a player name is claimed, it becomes unavailable to other users. Players are encouraged to choose unique and original usernames to establish their individual identity in New Dawn.

7.3 Enforcement and Consequences

Right to Change Names: The Game reserves the right to alter or require you to change your name if it violates any part of this policy.
Disciplinary Measures: Non-compliance with our naming policy may result in warnings, temporary suspensions, or permanent bans, depending on the nature and severity of the violation.

8. Community Harmony Clause

We are dedicated to maintaining a welcoming and harmonious environment for all our users. To protect the integrity and enjoyment of our game and its community, we reserve the right to suspend or terminate any account, and to ban any individual from our game and related services, at our sole discretion, if we determine that a person’s actions or presence is detrimental to the atmosphere of the community or the experience of other users.

Although appeals of adverse actions taken under this Clause are rare, we maintain discretion to reconsider decisions upon formal request by the affected individual. Due to resource constraints and a strong interest in finality, appeals will only be granted sparingly and at our sole judgment where compelling reasons exist to warrant further review.

By agreeing to these Terms, you acknowledge and consent to this Community Harmony Clause and understand that your access and continued participation is contingent upon positive and constructive cooperation within our established community standards. We strive to enforce this policy judiciously while also respecting user rights and privacy where feasible.

9. Updates to the Terms of Service

We may modify this Terms of Service from time to time, and at any time without notice to you, for any reason, in our sole discretion. If we make modifications to this Terms of Service, we will update the Last Updated date at the bottom of of the Terms and the updated version will be effective as soon as it is accessible.

Last Updated: Jan 4th 2024